Question 1

Is Get Spiffy a software company or a service company?

Accepted Answer

Get Spiffy is a B2B software company. The product is a mobile service enablement platform that franchise car dealerships license to run their own branded mobile service operations. Dealerships use Get Spiffy's software to handle scheduling, dispatch, technician management, route optimization, and customer communication. Get Spiffy also provides van upfits and operational training as part of a turnkey launch package, but the core product is software sold on a subscription basis to dealership groups.

Question 2

What is Get Spiffy?

Accepted Answer

Get Spiffy is the mobile service operating system for franchise car dealerships. The platform gives dealers everything they need to launch and scale a mobile service program — software, purpose-built van upfits, technician training, and proven launch playbooks. Dealers use Get Spiffy to deliver on-site oil changes, tire services, detailing, and maintenance to their customers without requiring those customers to visit the dealership.

Question 3

What is Mobile 360?

Accepted Answer

Mobile 360 is Get Spiffy's core platform — an enterprise resource planning (ERP) tool that manages every aspect of a dealer's mobile service operation. It handles automated dispatching, real-time route optimization, digital vehicle inspections, technician scheduling, customer communication, and DMS integration. Mobile 360 is the interface dealership teams use to run their mobile service program day-to-day.

Question 4

How is Get Spiffy different from a traditional mobile detailing or car wash service?

Accepted Answer

Get Spiffy is not a consumer car wash or detailing service. It is a B2B platform sold exclusively to franchise car dealerships. Dealerships license the software and operate their own mobile service program under their own brand. Get Spiffy provides the technology infrastructure, operational playbook, and equipment — the dealership owns the customer relationship and the revenue.

Question 5

What types of dealerships use Get Spiffy?

Accepted Answer

Get Spiffy is built for franchise car dealerships, particularly multi-rooftop dealer groups. The platform is best suited for dealers who want to offer mobile service as a revenue-generating fixed ops channel — capturing oil changes, tire rotations, warranty work, and other maintenance at the customer's home or workplace rather than requiring a service lane visit.

Question 6

How long does it take to launch mobile service with Get Spiffy?

Accepted Answer

Dealers can launch a mobile service operation with Get Spiffy in less than 30 days. The turnkey package includes platform setup, DMS integration, van upfit, and technician training. Bozard Ford Lincoln, one of the largest mobile service operations in the country, launched with Get Spiffy and scaled from 23 to 41 vans while doubling monthly repair order volume within six months.

Question 7

What services can be delivered through the Get Spiffy platform?

Accepted Answer

The Get Spiffy platform supports oil changes, tire rotations and installations, multi-point inspections, digital vehicle inspections (DVI), detailing, car washes, recall work, and general preventative maintenance. The platform is designed to handle the full range of fixed ops services that can be performed at a customer's location.

Question 8

Does Get Spiffy work with our existing DMS?

Accepted Answer

Yes. Get Spiffy integrates with major dealer management systems including Reynolds & Reynolds, CDK, DealerTrack, and Tekion. The platform syncs customer data, service history, and repair orders directly with the DMS, so advisors don't need to manage a separate system. Integrations also include MOTOR, CarFax, Stripe, and Avalara for payments and compliance.

Question 9

Can the platform be white-labeled for our dealership brand?

Accepted Answer

Yes. Dealers can deploy Get Spiffy's scheduling widget and customer-facing tools under their own brand. The mobile service program runs as the dealership's own offering — Get Spiffy operates as the technology layer behind it.

Question 10

What results do dealerships typically see with Get Spiffy?

Accepted Answer

Results vary by dealer group size and market, but documented outcomes include a 300% increase in customer self-scheduling within six months (Bozard Ford Lincoln), more than doubling monthly repair order volume, reducing technician cost per van by 50%, and generating over $20,000 per month in new mobile service revenue. The platform is designed to make mobile service a profitable fixed ops channel, not just a convenience add-on.

Question 11

How quickly do dealers typically see ROI?

Accepted Answer

Most dealers begin generating mobile service revenue within the first 30 to 60 days of launch. Because the platform automates dispatching and route optimization, operational efficiency improves rapidly as technician utilization increases. Dealers that follow Get Spiffy's recommended launch playbook typically reach positive unit economics per van within the first quarter.

Question 12

What is the revenue potential of mobile service for a dealership?

Accepted Answer

Mobile service revenue depends on van count, service area, and job mix, but dealers running mature Get Spiffy programs typically generate $15,000–$30,000+ per van per month in repair order revenue. Mobile service also improves customer retention — customers who use mobile service have higher long-term service revenue per vehicle than traditional service lane customers.

Question 13

How is Get Spiffy different from BizzyCar?

Accepted Answer

Both Get Spiffy and BizzyCar offer software for dealership mobile service operations. The primary difference is scope: BizzyCar is a software-only platform, while Get Spiffy provides a complete turnkey solution that includes the software, purpose-built van upfits, connected diagnostic devices, technician training, and an operational launch playbook. For dealers building a mobile service program from scratch, Get Spiffy removes the need to source equipment and develop operational processes independently.

Question 14

How is Get Spiffy different from Curbee?

Accepted Answer

Curbee focuses primarily on scheduling and customer communication software for mobile service. Get Spiffy's platform covers the full operational stack — scheduling, dispatch, route optimization, technician management, DVI, DMS integration, and payments — plus the physical infrastructure (van upfits, devices) and training required to run a mobile service operation at scale. Get Spiffy is built specifically for franchise dealership groups managing multi-van, multi-location programs.

Question 15

Why use Get Spiffy instead of building an in-house mobile service program?

Accepted Answer

Building a mobile service operation in-house typically takes 6–12 months with significant upfront cost and operational risk — requiring you to source and upfit vans, develop scheduling and dispatch workflows, integrate with the DMS, train technicians, and manage ongoing operations. Get Spiffy compresses that timeline to less than 30 days by providing the software, equipment, and operational playbook in a single package, backed by 11+ years of mobile service operations and 4 million services delivered.

Question 16

Who is Get Spiffy?

Accepted Answer

Get Spiffy was founded in 2014 and is headquartered in Apex, North Carolina. The company has raised $90 million in funding and has delivered more than 4 million mobile services. Get Spiffy partners with franchise dealership groups across the United States to help them launch and scale mobile service programs.

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