Challenge
Cavender Grande Ford needed to grow fixed operations without adding bays, while meeting rising customer demand for convenient service. The key hurdles were launching and scaling a new mobile operation quickly, coordinating scheduling and routing across a multi-van fleet, and making the program profitable.
Solution
Cavender Grande Ford implemented Spiffy's Mobile 360™ platform to launch, manage, and scale mobile service as a structured business line. Smart scheduling, route optimization, customer self-scheduling, and automated recall outreach via SMS gave the team full visibility across the entire fleet.
Results
In just two months, Cavender Grande Ford grew mobile volume 4.7x, from a baseline of 50 to 236 services a month, across three mobile vans. At that pace, the program is on track for $849,600 in annualized revenue and $509,760 in annualized gross profit.
