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Digital Servicing
Meet your customers where they are ™
Meet your customers where they are ™
Let us provide the resources while you focus on delivering exceptional service experiences.
The Spiffy Software Platform (SSP) leverages world-class software to power a Dealer branded native iPhone and Android app suite including a consumer app, technician app, and manager/customer service dashboard.
Every van is Dealer branded, outfitted, and delivered with the equipment needed to complete a wide variety of eco-conscious services using proprietary technology designed and battle tested in over 2 million Spiffy services.
Each manager, service technician, and mechanic receives in-person and online training, which digs into every aspect of mobile digital servicing - from equipment and customer service best practices to Spiffy Green™.
Unlock up to $10,000 per month in previously untapped RO's with each mobile service van
Reach for the 4.8/5.0 star rating Spiffy delivers with millions of services completed to date
Incent customers to stick with your service center with a convenient and excellent mobile CX, increasing service absorption
Customers request mobile service and service manager dispatches van on an optimized route
Technician goes to customer and completes service using digital tracking including photos and updates
Customer rates and pays digitally, giving service manager access to data for tracking, analysis, and optimization
For Chapel Hill Tire, the decision to branch out into mobile services was a move that made sense for their business. Not only does it offer an improved customer experience, but going mobile presents an opportunity to pursue additional revenue.
Customization can include water and oil reclamation, Electric Van, VanBrain™ and more.
Let us know what you need and we will create a custom solution for your dealership.
