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Capture AI

Turn Untapped Service Demand Into Booked Appointments

Your dealership already has opportunities hiding in open recalls and declined maintenance. Spiffy's CAPTURE AI identifies those opportunities, automates customer outreach, and makes it easy to book mobile service appointments, all without adding to your BDC's workload.

Explore the Solutions
Spiffy Capture AI software shown on a laptop, tablet and phone

How CAPTURE AI Works

From identifying service opportunities to booking mobile appointments, CAPTURE AI automates the process of turning existing demand into scheduled work.

  1. Identify Opportunities

    CAPTURE AI analyzes your customer base to uncover open recalls, declined services, and upcoming maintenance needs.

  2. Automate Outreach

    Personalized text and email campaigns reach customers with relevant service opportunities and an easy way to schedule.

  3. Book Appointments

    Customers select a convenient appointment time through online self-scheduling, with real-time availability and route optimization.

  4. Complete the Service

    Your mobile service team arrives at the customer's location to complete the work, delivering dealership-quality service without a trip to the shop.

Recall Capture™

Turn open recalls into revenue-generating mobile service appointments. Recall Capture identifies open recalls within your customer base, automates personalized outreach, and makes it easy for customers to schedule service without visiting the dealership.

  1. Generate additional labor revenue and capture eligible OEM incentives by converting open recalls into completed mobile services.

  2. Move eligible recall repairs out of the service drive, freeing up bays and technicians for other work.

  3. Make recall repairs more convenient by bringing dealership service directly to customers, creating more opportunities to strengthen long-term relationships.

  4. Automate customer outreach and enable online self-scheduling without adding more manual calls or follow-up tasks for your team.

Recall Capture campaign coverage map showing open recalls by zip code and customer engagement
Maintenance Capture dashboard showing declined service campaign and customer engagement

Maintenance Capture™

Turn missed service opportunities into booked mobile appointments. Maintenance Capture uses your DMS service history to identify declined services and upcoming maintenance needs, then automates personalized outreach to bring customers back and generate more customer-pay work.

  1. Automate personalized outreach and online self-scheduling without adding more manual follow-up tasks for your team.

  2. Identify customers overdue for an oil change and reconnect with personalized outreach, making it easy to schedule convenient mobile service.

  3. Identify customers due for maintenance and convert those opportunities into additional revenue-generating mobile appointments.

  4. Fill open availability on your mobile service schedule with maintenance work from your existing customer base.

Find the Right CAPTURE AI Solution for Your Dealership

Choose the solution that fits your dealership's goals, from converting open recalls to recovering declined maintenance, or combine both to maximize mobile service opportunities.

Recall Capture™

Turn open recalls into booked mobile appointments.

  • Identify open recalls in your customer base
  • Automate personalized customer outreach
  • Enable convenient online self-scheduling
  • Generate recall revenue and eligible OEM incentives
Learn More
Capture AI

Complete Capture

Combine recall and maintenance demand to keep your mobile service schedule full.

  • Identify both recall and maintenance opportunities
  • Automate targeted outreach and self-scheduling
  • Generate recall and customer-pay revenue
  • Maximize mobile van utilization with a broader mix of work
Learn More

Maintenance Capture™

Recover declined services and generate more customer-pay appointments.

  • Identify declined and upcoming maintenance needs
  • Reconnect with customers through automated outreach
  • Enable convenient online self-scheduling
  • Fill open van capacity with customer-pay work
Learn More

Real dealership results

How Chalmers Ford Drove 308 Recall Appointments in the First 30 Days

"Spiffy's Recall Capture gave us immediate results: more appointments, more efficiency, and fully booked mobile vans."

Rick Hofer, Service Manager, Chalmers Ford
Read the Case Study
308mobile recall appointments booked
14.5%yield from 2,129 targeted vehicles
36%of appointments scheduled by customers online
$46Kestimated labor revenue

See CAPTURE AI in Action

Discover how Spiffy's CAPTURE AI can help your dealership uncover more service opportunities, automate customer outreach, and fill your mobile service schedule. Connect with our team to explore the right solution for your operation.
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