Abstract:

McCluskey Chevrolet set out to launch and scale mobile service fast, meeting rising demand from retail and fleet customers for convenient, come-to-you service without adding fixed bays. After struggling to scale with a previous mobile service vendor, the dealership switched to Spiffy's Mobile 360™ platform and grew its fleet to nine vans, taking monthly repair orders from 50 in March to 417 by June 2026 — an 8x increase in just four months.

The growth came from operational execution, not just added vans: smart scheduling and route optimization, customer self-scheduling with exact appointment times, automated SMS recall outreach, and centralized visibility across every van. At current volume, mobile service now represents an annualized $1.25M in revenue and $750,600 in gross profit.

McCluskey's experience shows how quickly mobile service can scale into a real revenue and gross-profit driver when the right platform handles scheduling, routing, and dispatch behind it.